Supported platforms

This section lists system requirements for MDM managed devices and Registered devices.

NOTE: KACE Cloud extends support to the OS versions currently supported by the OS vendors. The previous OS versions may function, but KACE Cloud may not provide any support.

MDM managed devices:

The following operating systems are supported for MDM managed devices:

Android:

• Android 14.0+

Apple:

• iOS 18+
• iPadOS 17+
• tvOS 26+
• macOS 14+

Windows:

• Windows 10 Professional, Enterprise, Education, 1709 or later
• Windows 11

Registered Devices:

KACE Cloud uses an agent to deliver some management functionality to Windows and macOS devices. Windows and macOS devices can be partially managed without an MDM connection through device registration. The following operating systems are supported:

Windows:

• Windows Server 2016 (Standard and Datacenter Editions with .NET Framework 4.7 or later)
• Windows Server 2019, 2022, 2025 (Standard and Datacenter Editions)
• Windows 10 Professional, Enterprise, Education, 1709 or later
• Windows 11

NOTE:32-bit versions of Windows are unsupported by KACE Cloud Agent.

Apple:

• macOS 14+
  

Browsers:

The following browsers are supported:

• Google Chrome - 2 most recent major versions
• Microsoft Edge - 2 most recent major versions (Not supported on mobile devices)
• Mozilla Firefox - latest and extended support release (ESR) versions
• Apple Safari - 2 most recent major versions (Mac only)

System-provided mobile administrative applications are not currently available.